Frequently Asked Questions
Who is Pakoutlet?
Pakoutlet is a manufacturer and distributor of packaging materials.
Can I order custom Products?
Yes, Since Pakoutlet is a manufacturer we offer custom perforating, Slitting, Sheeting, Bubble and PE Foam bags and pouches. We carry industrial size rolls in stock for large users.
How soon can I expect my order to ship after it has been paid for?
Stocked items are shipped the day payment is received or the next business day. Lead times may vary on custom orders.
What shipping methods do you use?
Through experience, we have determined the most cost effective and efficient way to ship your order. Items ship via UPS Ground, USPS Priority mail and large commercial orders via common carrier.
Can you combine items for shipping?
It all depends on the size and weight of the item. Our shipper has certain weight and size restrictions that we have to abide by.
If I live in Chicago, can I pick up directly from your factory?
Yes, if you send us an email and let us know what you are looking to purchase and when you want to come to our plant.
What forms of payment do you accept?
We accept all forms of credit cards, Paypal, money orders and checks.
Do you charge sales tax?
Sales tax is charged for items shipped to an Illinois address.
Do you ship internationally?
No, we do not ship internationally.
Is my order secure?
Yes, We use secure sockets layer (SSL) to encrypt your credit card number, name and address to ensure your security.
What should you do if there is a problem with my shipment?
Please send an e-mail ASAP with all the information and we will take care in resolving the issue immediately. We want our customers to be 100% satisfied.
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